top of page

Shipping Policy

Effective Date: January 1, 2026

Stainless & More is committed to delivering high-quality products in a timely and reliable manner. This Shipping Policy outlines how and when orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are typically processed within [X–X] business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Custom, made-to-order, or specialty items may require additional processing time. Estimated timelines will be communicated at the time of order or quote.

2. Shipping Methods and Carriers

We ship using reputable carriers such as UPS, FedEx, USPS, freight carriers, or other logistics providers depending on order size and destination.

​

  • Standard shipping

  • Expedited shipping (when available)

  • Freight shipping for large or heavy items

​

Shipping method availability and costs will be calculated at checkout or provided in a custom quote.

3. Shipping Rates

  • Shipping costs are calculated based on item size, weight, destination, and selected shipping method.

  • Any applicable shipping fees will be clearly displayed prior to order confirmation.

  • Freight shipments may require a custom shipping quote.

4. Delivery Timeframes

  • Estimated delivery times vary depending on location, shipping method, and carrier:

  • Standard shipping: [X–X] business days

  • Expedited shipping: [X–X] business days

​

Please note that delivery times are estimates and may be affected by weather, carrier delays, or other factors outside our control.

5. Shipping Destinations

  • We currently ship within [United States / specific regions].

  • International shipping may be available upon request and subject to additional fees, duties, and customs requirements.

​

Customers are responsible for any customs fees, taxes, or import duties associated with international orders.

6. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

7. Damaged, Lost, or Missing Shipments

  • Please inspect all deliveries upon receipt.

  • If your order arrives damaged, missing items, or appears lost in transit, contact us within [X] days of delivery.

  • Retain all original packaging and documentation to assist with claims.

 

We will work with the carrier to resolve shipping issues as quickly as possible.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Stainless & More is not responsible for delays or losses due to incorrect or incomplete shipping information.

9. Changes and Cancellations

  • Requests to change or cancel an order must be submitted before the order ships.

  • Once an order has shipped, changes or cancellations may not be possible.

10. Contact Us

If you have questions about shipping, delivery timelines, or freight options, please contact us:

​

Stainless & More
info@stainlessandmore.com
2401 11th Street 

Rockford, IL 61104

_____________________________________________________________________________

​

This Shipping Policy is subject to change without notice. Updates will be posted on this page with a revised effective date.

bottom of page